The Challenges Of Recreation.gov

Same as others. I've gone to bed and set an alarm to book a site at 7am. When I go to bed it's available. When I get up, 6:45am, the little timeline says the date is not released yet. However, the date is now reserved. I am trying to book a site on a Friday, and this has happened multiple weeks in a row. Someone/people are booking them before they should be able. I don't think it's just a long reservation from earlier in the week, because it listed as "not released" the night before. I'm pretty sure when someone books a long reservation, it shows it as reserved.

All campgrounds should be lottery.  And if you don't show for your reserved campsite you should be barred from the next lottery.

Waiting with finger hoovering over add to cart, 7:59, keep your focus, narrow your distance, 8:00! Tap...wondering was it too soon...nope too slow. Makes me wonder how recreation.gov web traffic is prioritzed. Do those with Fiber or 5G have the advantage? Feels like the stock market or professional gaming. Where are their servers located? Does monitor refresh rate matter? What does my ping rate need to be at? All questions that seem ridiculous to ask in order to book a campground or primitive cabin in the forest.

Why does a site appear available in rec.gov, but when I try to reserve it, I receive a message that indicates the date is not yet released?

Totally agree with all the complaints regarding the bizarre reservation policy and the unbelievably clunky website!
How about some easy to find step by step instructions on how to navigate and reserve a site? How about a decent campsite map?
Here's one...how about someone who knows how to use a camera takes the photos of the actual campsite???  Having a photo of a tree and firepit is NOT all that helpful.
I have actually managed to figure out how to get a site for the last two years, but it really shouldn't be this difficult.
Of course, we ARE talking about a government entity here...

There are a couple of websites that have photos of all the campsotes for a huge number of parks/campgrounds. One is https://www.campsitephotos.com

Search youtube for the campsite name.   There are actually people who drive through campsites with dashcams and show each and every site.  I've found many sites in Colorado that I intend to go to.  It's very useful when you can't drive hours and scout for yourself.

Trying to reserve for late summer this year has been like trying to pull the megaball record jackpot. I gave up on the smaller limited site campgrounds and only focus on the larger ones with 100+ sites. I was lucky this time, but most of the time not so. I think sheer record demand has everything to do with it. Covid has really changed the landscape. I see more people buying RVs, renting, full-timing and there's just plain more on the road, so it stands to reason that camp spot supply and availability is so impacted at the moment. After being incessantly locked down for the last 2yrs everybody and grandma too wants to get out there and enjoy it. All you can do is be patient and mostly...flexible. I'm seriously hoping this is just a short-lived trend and we'll get back to "normal" soon, but I'm not counting my chickens. Good luck winning a spot!

Typical Government scam. The workers get paid by the taxpayer. Yet the taxpayer never gets to use the system. There is no way at 7:00am all the sites are reserved. 

I reserved for April 12 of this year a night at Chaco Canyon (Gallo Campground).  Only one night was available.  The campground was all booked up.We got to Chaco on a cool day, with scattered snow showers.  Campground sign said the campground was full.  We secured our site for the night and settled in.  The campground host came around and checked us in.  We talked at some length about the reservation system.  She was usually booked up but often had people come in late without reservations.  If they came in late in the evening she would place them in a site where the reservation holder had not yet showed up but told them they would have to leave if they showed.  This happened the night before we were there with a family of 5 in a van.  Leaving Chaco for alternative camping means a return trip of 30 miles over the worst 12 mile washboard in the Park System.

I walked the 2 campground loops very early in the morning, before the park gates were open.  The campground is about 35 sites and a number have been blocked off as "unsafe, due to possible rockfall".  There were 14 parties camping.  The rest of the reserved units sat empty.

As almost everyone else has said in this thread, Recreation.gov is awful.  It's awful in every way.  Making a reservation is awful.  Utilization of the campgrounds is awful as many don't show up.  While the campground is fully reserved, camping fees have been paid and the contractor secures their fee, many sites sit empty and unavailable.  Surely there is a way to make unused sites available to others first come first served after a certain time of day...

Chaco Canyon is a wonderful place.  Anyone with interest should visit.  It can't be seen in a two hour whirlwind tour, especially after spending two hours driving in and another two driving out.  Please, do something for unused but reserved sites to make them available.

By the way, the family of 5 spent the night sleeping in their van, without setting up anything for camping just in case they got the tap on the window telling them to leave.  The tap never came...

Theres a $10 reservation fee + an $ 8 reservation fee for cancellation , that's $ 18. !   To Modify a reservation that costs $ 10.   So this reservation system is making money and probably doesn't care .  Expect a 25 minute wait on the phone for a Rec.gov rep to help you out-- and gawd, don't forget a question -- you'll be sorry you hung up .  I found the site easy to book, understanding we don't always get what we want. But I'm really disappointed when I get there and it's nothing like the pictures, and the toilets and trash are full . Why did I pay for THIS disappment ??   The demands in ready-made campgrounds have been exceeded. Perhaps the breakdown is of our own making . Off season camping is just better. 

They buy them as a group and resell them on fb

The Recreation.gov website has the same format for all the parks, but each park sets its own windows of availability and certain other things, and a staff person or dept at each park is responsible for setting up their booking system via Rec.gov. For example Pt Reyes National Seashore in CA now makes half their sites available 3 months prior and the other half available 2 weeks prior to accomodate early and late planners.  I camp there a lot these days, and the Pt. Reyes staff person in charge of their camping system is really nice and will let you know the ins and outs of booking a reservation. Other parks must have such a person as well, if you call and ask maybe you can reach that person and let them know if you are having trouble reserving and they may help you like Pascal did for me at Pt. Reyes. My first time he actually reserved for me. I had wanted 4 consecutive nights (their upper limit) at 2 different backpack-in campgrounds and was having trouble getting them. After that and with his helpful emailed guidelines my learning curve improved and I was able to do it myself.

At Pt. Reyes' hike-in backpack sites most people only want one or two nights so the system is optimized for them and is harder for those who want the max - 4 nights. One of the several campgrounds is insanely popular. I never put all my four nights onto one reservation if I think I may try to change two of the nights to another site. If I want two nights at the popular campground I now first book my other two nights that I want at a less-popular campground (there are usually some sites available there anytime). No sites will show as AVAIL at the way-popular campground, though, all are either reserved or "not yet avail". So then I reserve those two nights at some other site that I would like as a fallback if I don't succeed in getting the popular one, but hoping that I might be able to change them to the popular campground at 7am when they become available 2 weeks prior.

I make 2 separate reservations because you can only change an entire reservation to another site - all the nights, not just one or two of them. I think that is built in to the Rec.gov site, not a park-specific rule, it's built in to the website. Then I get up early, and well BEFORE 7am I pull up my reservation itself that I want to change, click "change/alter" or whatever it is and then the campground list comes up with my reservation highlighted. Then BEFORE 7am I start changing my reservation. The website lets you enter the new campsite and go to the reservation page BEFORE the clock hits 7. I do it five or ten minutes before, I don't know exactly how early it lets you start - I don't think you can do it a half hour before. Before 7am the box for the 7am sites are clickable, you just can't finalize the reservation until 7am. I click all the way up to that point - filling in any camping etc info all the way through to just before the last submit button or whatever the last click is (and AFTER checking/clicking on that box under the "need to know" information - if you don't click that box you will be hung up at 7am and someone else will get the site!). Then I sit and count the seconds and punch the final 'submit' at the stroke of 7am. Has always worked so far.

For an insanely popular site, if you wait til 7am to start clicking and filling in all the info, someone else will get the site from under your nose - when you finally hit the last submit button it'll be several minutes past 7 and you'll get the popup: CAMPSITE NOT AVAILABLE. The website does NOT hold the site for you after you click on it for the period when you are filling in your reservation info! I learned this from experiencing it myself, the Pt Reyes camping desk person did not spell this out to me! I didn't have this problem at the other, less insanely popular Pt. Reyes campgrounds. Even though they are great campgrounds, too. I stay at them all but I know what I have to do if I want to get a spot at the popular one. (I'm pretty sure that after I change to another site, my first site then shows as "Available" for someone else to get, so it doesn't hurt anything, and if I don't succeed in getting the popular site, I'll still have that first one to fall back on.)

It really stinks that we try to book and all of the electric/water sites are full... so we book a primitive and get there and half of the electric/water are open... we are told by the ranger that they are booked and sit empty because people book extra days before they actuakky need them just to get in on the dates they want and then don't show up until they actually want the site... there are signs on the entry bullitin board that state "if you do not show up on the first day of your reservation, you forfiet your campsite"... but this is not enforced... so half of the electric/water campsites sit empty while we sit across the way in our non electric/no water campsite.  

I agree, it appears someone hack the reservation system.   It is ridiculou!!!

I get really steamed at the folks who reserve sites a day or two before they intend to arrive. The sites sit empty a day or two then they show up just about the time the ranger is pulling down the reserved signs. I understand that folks sometimes have problems on the road, but if one does not occupy the site by morning it should be freed up.

I see people complaing that the see an open day the night before, but when they check before 7am the next morning they find it is no longer available. I think that can happen when a person has the previous days reserved and then get's onto the system and changes their reservation. You are allowed to make changes after a waiting period. It seems someone could book a week, then get back into the system later and slide that reservation into the following Not Released (NR) days on the calendar, no?

Don't you guys get it.  It's a surveillance tracking system that keeps the history of everything you've done anywhere with Reserveamerica, builds a profile and sells the profiles back to the gov.  It's just facebook for parks.

I have been trying for two weekw to make a rreservation at Needles Campground with no luck. I clikc on Add to Cart at 1 second before the sites open and have never gotten a reservation. What is wrong with this website!