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Concessionaires Want More Investment, Business Opportunities, In National Parks

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National park concessionaires, deeply concerned over what they see as three decades of stagnant visitation to the National Park System, want Congress to authorize better marketing of the parks, longer "high" seasons in the parks they believe would generate more revenues for infrastructure improvements, and expanded concessionaire opportunities in the parks.

Those items were among a list of nine that Derrick Crandall, counselor of the National Park Hospitality Association, recently presented to a House appropriations subcommittee with responsibility for Interior, Environment and Related Agencies.

"Mr. Chairman and Members, I know you would agree that we need to get Americans back in touch with nature, engaged in physical activities and outdoor recreation, and connected to the magnificent culture, heritage and landscapes that are celebrated by our National Park System," Mr. Crandall said in remarks prepared for his appearance before the subcommittee on March 19.

"We need to reach out to youth to encourage them to share in the wonder and enjoyment of our National Parks and discourage the increasingly sedentary lifestyles that are contributing to our health care crisis. We need to expand park visitation to encourage minorities, disadvantaged communities, new Americans and urban residents to see their national parks for themselves and to build a broader constituency for America’s great outdoors. And, we need to find new and innovative ways to reinvest in the maintenance, restoration, and expansion of critical park infrastructure – much of which was built either by private investment when the national parks were first created, or in conjunction with the work of the Civilian Conservation Corps more than half a century ago."

While visitation to the National Park System reached a record 292.8 million in 2014, an increase of more than 19 million from 2013, NHPA officials say visitation has "actually declined if you discount new units added to the system."

The solution? According to NHPA, a range of initiatives should be implemented, including:

* Extend the Federal Lands Recreation Enhancement Act for two years to allow the Park Service to continue to collect fees for entry into park units and a variety of recreational activities, including backcountry usage, campgrounds, and boat launches;

* "(C)ontinuation and expansion of the Centennial Challenge Program. Encouraging non-profits, corporations and individuals to contribute toward important national park programs and projects...";

* Creation of a "National Park Outreach and Promotion Fund," funded by a transfer of 10 percent of the concessionaire franchise fees to "support NPS outreach and marketing efforts in partnership with states, gateway communities and concessioners;"

* Expanding the seasons at national parks, a move that would lead to increase visitor spending and franchise fees for the Park Service. These revenues, coupled with "investment requirements under new concessions contracts and appropriate use of existing Leasehold Surrender Interest" should be used to improve infrastructure in the park system.

"There has been a loss of rooms, of restaurant capacity, of services and of retail space in national parks over two decades, producing a corresponding decline in overnight stays and in the average length of visitor stays," Mr. Crandall told the subcommittee.

* More national park campgrounds should be managed by concessionaires "to improve visitor services and reduce operating costs";

* Concessionaires should be allowed to qualify for "historic tax credits from investments in structures" in the parks, and;

* Programs such as Youth Conservation Corps utilized in Yellowstone and Shenandoah national parks should be expanded across the system to "undertake construction, reconstruction and maintenance projects," possibly at a savings for the Park Service.

During a conversation with the Traveler last week, Mr. Crandall said the concessionaires don't expect the Park Service to "dramatically" expand road systems in national parks, but would like to see facility improvements and additions and believe it can be done without posing a great competitive threat to lodging and dining options in gateway communities.

"We seem to be headed in just one direction (in the parks): No increase, reduce, reduce," he said. "While that may be appropriate for Yosemite Valley, while that may be appropriate for portions of Yellowstone, I think for the park system overall, that's not a wise tactic.

"... I think what we're really saying, there is still an opportunity to enhance the ability of visitors to enjoy their park experience in a small portion of the footprint of our National Park System, and by doing that, just have a more robust experience when they're in the parks," Mr. Crandall went on.

"We're not talking about adding dramatically to the road system of the national parks because people now by and large see the parks out of their windshields. The last thing I would ever say is that that's justification for building more roads. But I would say that when you look at Yosemite Valley, and you have 1,500 rooms, which is down dramatically from what we used to have, and only 800 of those have bathrooms, I'm not afraid to say at some point we should look at how we upgrade those rooms so that 1,500 rooms have 1,500 bathrooms."

How Congress responds to the concessionaires remains to be seen, but Mr. Crandall plans to continue discussions with the appropriate committee and subcommittee chairs and ranking members.

"I'd say we got an enthusiastic level of support from all of the members of Congress that we talked to," he said in reference to his recent appearance before the subcommittee. "And that includes even people on the minority side. They all agree that they want to continue a successful pattern of providing services for the visitors in the parks through private sector investment in things like lodges."

Comments

I agree entirely!  Many families simply can't shove all their kids into a hostel style room.  And for others, this is fine of they aren't paying 100 dollars a night for it.

  Here at GCNP, many other amenities that I mentioned have at one time been available. For instance, up until a couple of years ago, wi-fi in public areas was fairly decent. Then a change was made to the system,  and what is available now is virtually useless.  Some third party provider from New Zealand, and we can't even reset the equipment. (Guests who are told they would have wi-fi, and oftgen choose to stay as result, often take their greivance out on those who have no control over the situation.)

Cable television here was not spectacular, but at least a few channels were available  until a few  months ago. The cable company went out of business, and now television is nearly non-existent. NPS, as I understand it, is making it extremely difficult for the concessionaire to bring in a new provider.  Room prices are too high to not offer this. Especially when it is advertised.

Parking has always been limited, but made even worse several years ago when a park superintendent decided to eliminate roughly 150 parking places. Especially for our older population, walking long distance to simply get to their hotel room is unappealing, and may be unsafe for some.

Beds have to be replaced every few years anyway, and pillows more frequently. Replace them with something respectable.  Costs can be recovered as guests stop demanding discounts, and leaving early.

You can't continue to  decrease services, and drastically increase prices, which seems to be the norm today.  Bare bones amenities at bare bones prices,  along with a range of options for those who desire a little more pampering should be available. 

The captive customer mentality needs to disappear from the parks.  People have plenty of outdoor options to explore if they so choose.  In order to attract visitors, the parks need to be made more appealing. If service is poor, and facilities are below par, people simply will not come.


I have to ask just how much of this is the fault of NPS and how much fault lies with the various concessionaires?  Does anyone really know?  Can anyone provide evidence in support of their claim in either direction?  Then again, could any of it be the result of Congressional meddling in park management?

It's easy to cast blame.  Much easier than backing it up with facts.

The poster above seems to inadvertantly contradict him/herself while simultaneously calling for a host of amenities and then call for "bare bones."

Like so many of the challenges in park management, this one has a long and awfully convoluted history.  So many cooks have been adding ingredients and stirring the pot that we've wound up with a real kettle of Mrs. Murphy's chowder.


Beach - you may have a point at CHNSRA but I don't think that is the norm.  Have the rail miles been reduced at Yellowstone, Yosemite, Glacier......   I don't think so.  Heck they just opened up part of Rocky Mtn National Park to mountain biking. 

Just - once again you are arguing for more amenties but want lower costs. An oxymoron Perhaps you should get out into the park instead of watching cable TV or tapping into the wi-fi.


Some of the thoughts here remind me of why Walmart and McDonald's are so popular in this country.


I have no problem with "bare bones" accomodations in parks.  Get rid of the TV's.  Get rid of wifi, except for administrative needs, employees, and perhaps in the lobby of hotels and visitor centers.  

Encourage camping.  Encourage longer visits.  Encourage participation in ranger walks and talks.  Encourage ways to enjoy the park by getting out into the scenery and onto the trails, and getting out from behind the windshield.  Publish quarterly report cards that review the quality and prices of services provided.  Encourage full support for our parks by Congress and discourage the charging of petty fees.  

Hmmmm.  Come to think of it, it could get worse.  I just learned that the national parks of Iceland charge for use of restrooms.


I do not believe any contradiction was made. I clearly stated both amenities and bare bones should be made available and each charged accordingly.

For those of you opposed TV and wifi, I can assure you that you are in the minority. You've never dealt with guests in the park when either or both of these items aren't available. And even some hikers want a way to unwind one the hike is over. People can and do become very hostile.

 


Just a reminder to folks reading in these pages. The "NPS are all bad and always wrong" crowd only seems prolific because a few loud activists burn up limited space here in a modest forum. In the Real World their opinions are very much a minority.

You can pretty well tell by the venom in the comments that they aren't here for open discussion and don't appear capable of having their minds changed.

 


Owen is right.  Encourage people to get OUT into the park.  I'm always amazed by the pitiful people parked in a campground like Norris watching satellite TV while just a few feet away trumpeter swans and otters swim in the Gibbon River and a herd of elk is venturing into the meadow.  Pitiful people only because they have no idea what they are missing.

Then again, while they stay indoors other folks may quietly enjoy the scenery without a lot of noise from other people.

But still . . . .


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